After updating a Mac to OS Mojave 10.14 and installing Citrix Workspace, some users with Retina 4k displays can experience an issue with font rendering.
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It is recommended to install the latest Citrix Workspace once your system has updated to MacOS Mojave 10.14 or higher. For best results, if you are using Sierra or High Sierra, Receiver 12.9.1 is the preferred Citrix version.
The first adjustment is to go to Utilities and open Terminal, and type the following command and hit enter:
defaults write com.citrix.receiver.nomas PreferMetalRendering -bool NO
- Install the Citrix Receiver Workspace by following these steps: Input your computer user name/password here to approve installation. Do NOT click Add Account, just click continue to finish installation.
- Select Uninstall Citrix Workspace App and follow the on-screen instructions. The.dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time. If the file is no longer on your computer, download the file again from Citrix Downloads to uninstall the application.
- By the way, Citrix Receiver for Mac was superseded by Citrix Workspace application starting from August 2018. Whereas the legacy program can still be downloaded if a user so desires, it doesn’t get new features anymore.
Launch the DM application again and the fonts should appear more solid.
If the font size still appears too small, making an overall adjustment to the system resolution can increase readability. MacOS Mojave gives some new controls on resolution scaling:
Choose Apple menu > System Preferences, click Displays then click Display.
Change the Resolution setting to Scaled, then adjust the selection to the left for Larger Text. This will make all icons, text and display objects scale to a slightly different resolution on the screen.
You may need to exit Citrix or reboot the system to have the resolution changes fully apply.
The font style should now appear more readable when using DM Cloud.
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Citrix Workspace Mac Os Mojave
Citrix Workspace Install
One of those things that tells you just how seriously Big Business IT, as a whole, takes the Mac. This is not as much a request for advice as a bellyache and thread to share experiences and updates.
For security reasons, my employer does not want us doing work locally on personal machines. So if I'm not using my work-issued laptop I must connect with work applications via Citrix application hosting. I typically spend several hours a day connected to our hosted applications, so how well they work is a big deal.
Citrix has been replacing its old Receiver client, across all platforms, with a new client called Workspace. Among many other changes, Workspace has a brand-new rendering engine. It uses Metal on Mojave, ostensibly to speed up performance. But since before the public release of Mojave there have been near-universal complaints about Workspace's performance on Mojave, confirmed by my personal experience. Hosted apps are often very slow and the client seems to have trouble transmitting some events to the server. This persisted through client versions 1808 and 1809. There is now a pre-release build of 1811 on the (mostly deserted) Citrix Mac support forum, with a claim that it solves the issues. But, at least in my usage, it is only a little bit better.
The solution is to revert to the previous product, Receiver 12.9.1. It occasionally acts odd around the edges, but performance is about as good as you could hope for applications hosted on a resource-starved VM across the internet. But Receiver is 32-bit only, so won't work with macOS 10.15, and also is not guaranteed to work with future versions of the Citrix application hosting platform.
Only Mac users get to live with/work around disabling performance problems in critical enterprise applications for months at a time, without any evident urgency by the vendor to fix them. Sigh.